PRIVACY POLICY | Artless Theatre Co

Artless are committed to protecting and respecting your privacy.

This policy sets out how the personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on 02 May 2018.

If you have any questions about this policy, please email office@artless.org.uk

1. Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.artless.org.uk ("our site"). This includes information you provide when subscribing to our email services and newsletters. The information you provide to us may include your name, organisation name, address, e-mail address, phone number, photographs, financial and credit card information, and whether you are a UK tax payer so that we can claim Gift Aid (please rest assured we do not collect information about your actual tax payments, just whether you are a tax payer).

We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
We track which parts of our website you visit and the resources you access.

2. Cookies and IP addresses

We may collect information about your computer or device, including your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns when using our site, and does not identify any individual.

How we use cookies

A cookie is a small file placed on your computer's hard drive. It enables us to identify your computer as you view different pages on our website.

Cookies allow us to store your preferences to present content and functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit. They help us to improve our site and to deliver a better and more personalised service. They enable us:

To estimate the size of our audience and how they use our site.
To store information about your preferences, and so allow us to customise our site according to your individual interests.
To speed up your searches.
To recognise you when you return to our site.

Refusing cookies

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse any cookies being stored on your device. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our site.

3. Your security and where we store your personal data

Although most of the information we store and process stays within the UK, some information may be transferred to countries outside the European Economic Area. This may occur if, for example, one of our trusted partner's servers are located in a country outside the EU. These countries may not have similar data protection laws to the UK, however, we will take steps with the aim of ensuring your privacy continues to be protected as outlined in this privacy policy.

We will keep your information for as long as required to enable us to operate our services but we will not keep your information for any longer than is necessary. We will take into consideration our legal obligations, tax and accounting rules when determining how long we should retain your information. When we no longer need to retain your information, we will ensure it is securely disposed of, at the appropriate time.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site - so any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

4. How we use your information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective and easily understandable way for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To notify you about changes to our service.

5. Disclosure of your information

We may disclose your personal information to third parties if we are working with them to deliver a service you have requested, under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of Bond or others.

6. Your right to refuse data collecting

You have the right to ask us not to process your personal data for marketing purposes. We will always inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. It is your right to prevent us from contacting you by checking certain boxes on the forms we use to collect your data or by contacting us at office@artless.org.uk

7. Following links to and from our site

Our site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8. Your rights

You have the right to:

request a copy of the information we hold about you
update or amend the information we hold about you if it is wrong
change your communication preferences at any time
ask us to remove your personal information from our records
object to the processing of your information for marketing purposes
raise a concern or complaint about the way in which your information is being used

If you wish to find out more about these rights, or obtain a copy of the information we hold about you contact us at office@artless.org.uk

9. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

10. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to office@artless.org.uk